Privacy Policy

1. Introduction

JMS Connections ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business information you provide when filling out forms or creating an account.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Communication Preferences: Your choices regarding SMS and email communications, including consent timestamps.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send transactional communications (order confirmations, shipping updates, etc.)
• Send marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our website and services
• Comply with legal obligations

4. SMS/Text Message Communications

If you opt in to receive SMS communications, you may receive the following types of messages:

• Transactional Messages: Appointment confirmations, appointment reminders, and account-related alerts.
• Marketing Messages: Promotional offers, product announcements, special deals, and company news.

Message Frequency: Message frequency may vary based on your interactions with us and your communication preferences.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

Opting Out: You can opt out of SMS communications at any time by replying STOP to any message you receive. You may also contact us directly to update your preferences. After opting out, you will receive a confirmation message and will no longer receive SMS messages from us (except as required by law).

Help: Reply HELP to any message for assistance, or contact us at the information provided below.

5. Email Communications

When you provide your email address, you may receive the following types of emails:

• Transactional Emails: Order confirmations, shipping updates, account notifications, and customer service responses.
• Marketing Emails: Newsletters, promotional offers, product updates, and company announcements.

Unsubscribing: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email. Please note that you may still receive transactional emails related to your account or orders.

6. Cookie & Tracking Practices

We use cookies and similar tracking technologies to collect information about your browsing activity:

Types of Cookies:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

Third-Party Analytics: We may use third-party services like Google Analytics to analyze website traffic.

Managing Cookies: You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Do Not Track: We currently do not respond to "Do Not Track" browser signals.

7. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as SMS delivery providers, email service providers, and payment processors.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Note: Your SMS consent information is never shared with third parties for their marketing purposes. SMS consent data is only shared with our SMS service providers for the purpose of delivering messages you have consented to receive.

Mobile Information Sharing: We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for their marketing purposes. Your phone number is only used to deliver the messages you have consented to receive.

8. Non-sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Consent records for SMS and email communications are retained for compliance purposes.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us using the information below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: